How Dignifyd Tech Built Huggin’s Food Delivery Platform

An idea to get food at home made real

Huggin had a clear idea of food delivery service, and it needed a complete technical build to bring that idea to the market. That meant designing an interface that customers could see and use, and building a complete workflow of searching food, picking the right restaurants, and ordering the food. 

The service also had to support two ways of getting the food; delivery to the customer and pickup from a nearby restaurant. Both had to feel simple and easy to use from the customer side in web and app.

Three most important challenges:

• Building from ground up: Huggin needed both the frontend and backend built, not one part of the workflow.

• Delivery and Pickup: The platform that needed to build had to perform two actions; delivery at home and pickup from nearby restaurant. 

• Two platforms instead of one: Website was necessary, because many apps work on app only, and an app that can go handy wherever customers go.

The challenge for Dignifyd was not to build interactive screens. It was to turn a business idea into a working product.

Huggin needed a partner who could take the responsibility for both the interface and the build behind the interface. 

Dignifyd tech took the complete responsibility for the full build, covering the frontend and backend development for web and iOS applications. Huggin gave Dignifyd the full responsibility of design and development so Huggin got a single ownership for the complete process.

Full stack web and iOS development

Dignifyd Tech built the complete frontend and backend for Huggin’s food delivery idea, delivering a web app and an iOS app.

The approach was centered around turning Huggin’s concept into a product customers could use for food delivery in real time.

Phase 1: Understanding the Idea

The engagement began with Huggin’s concept of food delivery and picking up the food from their nearby restaurants. 

Understanding how customers, restaurants, and orders would move within the interface was important in designing the interface and the build for the platform. 

Phase 2: Building the interface and the backend 

Dignifyd Tech designed and built the complete interface for Huggin’s web app and iOS app. The backend also was built by Dignifyd Tech. 

For customers:

• Delivery or pickup: Customers can have their food delivered or collect it themselves, all within the same ordering flow.

• Nearby restaurants: Customers can find restaurants close to them for pickup orders.

• Restaurant menus and browsing: Customers can explore restaurants and their menus before choosing what to order.

• Cart and online checkout: Customers can add items to a cart and pay online in a few steps.

• Live order tracking: Customers can follow their order’s progress from placement to delivery or pickup.

• User accounts and order history: Customers can create an account and view their past orders.

• Notifications: Customers receive updates as their order moves forward.

For restaurants and the Huggin team:

• Restaurant dashboard: Restaurants can receive and manage incoming orders in one place.

• Menu and price updates: Restaurants can update their own menus and prices without needing support.

• Admin panel: The Huggin team can manage restaurants and users across the platform.

Phase 3: Bringing the idea to the customers 

With both apps built, Huggin finally had a working product to launch in the market. Sweden now has a food delivery app that works on websites and iOS as well so they can order food and pickup from their nearby restaurants.